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riozisodarai

Professional Budget Education Excellence

Privacy Policy

Your privacy matters to us. Here's how we protect and manage your personal information when you use riozisodarai's project budget management services.

Effective Date: January 15, 2025 | Last Updated: January 2025
Information We Collect

When you use riozisodarai's budget management platform, we collect information that helps us provide better service. This includes details you give us directly, like your name and email when creating an account, plus information about how you interact with our tools.

Account Information
Name, email address, company details, and contact information you provide during registration or account updates.
Project Data
Budget details, project timelines, financial records, and related documents you upload or create in our system.
Usage Information
How you navigate our platform, features you use most, login times, and technical data like IP address and browser type.
Communication Records
Messages you send through our support system, feedback forms, and any correspondence with our team.
How We Use Your Information

We use your information primarily to deliver the budget management services you've signed up for. This means processing your project data, sending important account updates, and improving our platform based on how people actually use it.

Service Delivery: Your project and financial data helps us provide accurate budget tracking, generate reports, and sync information across your team members.

Account Management: We use contact information to verify your identity, send security alerts, and communicate about service changes or billing matters.

Platform Improvement: Usage patterns help us understand which features work well and where we can make improvements, though this analysis never involves accessing specific project details.

Information Sharing and Third Parties

We don't sell your personal information to anyone. Period. We only share data in specific situations that directly benefit your use of our services or when legally required.

Service Providers: Some technical functions require trusted third-party services - like cloud hosting for data storage or payment processing for billing. These providers can only access information necessary for their specific function and must protect it according to strict agreements.

Legal Requirements: If Australian law enforcement or regulatory bodies request information through proper legal channels, we may need to comply. We'll notify affected users when legally possible.

Business Transfers: Should riozisodarai be acquired or merged with another company, user information might transfer as part of that transaction, but privacy protections would continue under the same or stronger terms.

Your Privacy Rights Under Australian Law

Australian Privacy Principles give you significant control over your personal information. Here's what you can do and how to do it:

Access Your Data: Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually much sooner.
Correct Inaccuracies: Tell us about any incorrect information and we'll fix it promptly. You can update most account details directly through your dashboard.
Request Deletion: Ask us to delete your personal information, though some records may need to remain for legal or billing purposes.
Data Portability: Get your project data in a standard format that you can use elsewhere or import into other tools.
Restrict Processing: Limit how we use your information while disputes about accuracy or processing are being resolved.
Withdraw Consent: For any data use based on your consent rather than service necessity, you can withdraw that consent at any time.
Data Security and Protection

Protecting your financial and project information is crucial to our business. We use multiple layers of security that are regularly tested and updated.

Technical Safeguards: All data is encrypted both in transit and at rest using industry-standard protocols. Our servers are hosted in secure Australian facilities with restricted physical access.

Encryption
256-bit SSL encryption protects data transmission and storage
Access Controls
Multi-factor authentication and role-based permissions
Regular Audits
Quarterly security assessments and vulnerability testing
Backup Systems
Automated daily backups stored in geographically separate locations
Data Retention and Deletion

We keep your information only as long as needed for service delivery, legal compliance, or legitimate business purposes. Different types of data have different retention schedules:

Active Account Data
Project information and account details remain accessible while your subscription is active and for 90 days after cancellation.
Financial Records
Billing information and payment records are retained for 7 years to comply with Australian taxation requirements.
Support Communications
Customer service interactions are kept for 3 years to help resolve future issues and improve service quality.
Usage Analytics
Anonymized usage statistics may be retained indefinitely for product development, but cannot be traced back to individual users.
International Data Transfers

Your data is primarily stored within Australia, but some service providers we work with may process information internationally. When this happens, we ensure those providers meet Australian privacy standards through contractual agreements and certification programs.

Any international transfers occur only with providers who demonstrate equivalent privacy protections to those required under Australian law. You have the right to know about these transfers and can request details about specific providers if needed.

Cookies and Tracking

We use cookies to remember your login status, save your preferences, and understand how people use our platform. Most cookies are essential for the service to work properly, but some help us improve the user experience.

Essential Cookies: These keep you logged in and remember your settings. Without them, you'd need to re-enter information constantly.

Analytics Cookies: These help us understand which features are most useful and where people encounter problems. The data is aggregated and doesn't identify individual users.

You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.

Changes to This Policy

Privacy laws and our services both evolve over time. When we need to update this policy, we'll notify active users by email and post the changes on our website at least 30 days before they take effect.

Significant changes that affect how we handle your information will require your active consent. Minor updates - like contact information changes or clarifications - will be noted in our change log.

Privacy Questions or Concerns?
riozisodarai Privacy Officer
124 St Killian St, Bendigo VIC 3550, Australia
Phone: +61 413 898 088
Email: privacy@riozisodarai.world

For general inquiries: info@riozisodarai.world.com

If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.